Network & Firewall Configuration

We recommend testing LiveVoice before your event at the actual location within its network, to make sure everything works smoothly. Some networks have firewalls in place that might block VoIP applications like LiveVoice, so to be safe, please test it beforehand. 

Regarding band-with: LiveVoice needs only 0,06 Mbit/s per user, so for example for 150 attendees a 10 MB Wi-Fi is enough (and listeners can also use mobile data). But it is always recommended to run a speed test ahead of your event.


Test events

Please use our test events to try it out:

1) Listener Test Event: There is a permanent audio loop running. If you can click play and hear the audio, everything will work well for listeners. https://livevoice.io/listen/123456 (Code: 123 456)

2) Speaker Test event: To check if you can stream/send with LiveVoice, use this. If you can join the event and click "Start" so it turns orange, you are all set. https://livevoice.io/listen/654321 (Code: 654 321)


Firewall settings 

If your network uses a firewall that allows access only to certain domains and services, you need to open these in order to use LiveVoice:


Domain:

livevoice.io


IP addresses: 

3.65.59.233

3.66.98.183

3.67.164.123

35.156.246.151

18.184.121.142

18.193.151.50

8.196.94.16

3.121.173.136

3.69.142.136

3.69.80.240


Ports: 

TCP: 8088, 8089, 80, 443

UDP Port Range: 10000-50000 (in/out)


Please note:

  • Depending on the network/firewall, you might need to open even more UDP ports (at least 10000-50000), but since this is different for every network, we recommend trying it first out by opening all UDP ports.
  • If the event is using branded header image or logo, make sure livevoice-eu-central-1-production.s3.eu-central-1.amazonaws.com is accessible via HTTPS.